Privacy policy
What we collect, what we do with it, and the choices you have.
Effective
Introduction
Pecan Lake Gardens ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.pecanlakegardens.org or use our services.
Information we collect
We may collect the following information:
- Name
- Email address
- Phone number
- Mailing address
- Service inquiries and messages
- Appointment or booking information
- Any information voluntarily submitted through our forms
How we use your information
We use your information to:
- Provide and manage our services
- Respond to inquiries and customer support requests
- Schedule and confirm appointments
- Send service-related updates and notifications
- Send marketing and promotional communications when consent has been provided
- Improve our website, services, and customer experience
- Comply with legal obligations
SMS communications
If you provide consent to receive SMS communications from Pecan Lake Gardens, you may receive:
- Appointment reminders
- Service notifications
- Account updates
- Customer support communications
- Promotional and marketing messages, if separately consented
SMS message frequency, rates and opting out
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. You may request assistance by replying HELP, or by contacting us using the details at the end of this page.
Information sharing
We do not sell, rent, or trade your personal information to third parties.
We may share information with trusted service providers who assist us in operating our business. These providers are only authorized to use information as necessary to provide services on our behalf. For this website they are:
- Cloudflare, which hosts and delivers this website
- The customer-contact system that receives messages sent through our contact form
- The email service that delivers those messages to our team
- Google, which provides the analytics that count visits to this site
Required SMS compliance disclosure
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Cookies and tracking technologies
This website uses Google Analytics to count visits and to see which pages people read. It sets cookies in your browser for that, and it sends Google the pages you view along with your IP address and the ordinary details of your browser. We use what it reports to understand how the site is used and what to improve. We do not use it to identify you.
We run no advertising or remarketing trackers, and we sell no data to anyone.
The typefaces used here are loaded from Google Fonts, so your browser requests those files from Google when a page loads. Google's own privacy policy covers that request.
You may adjust your browser settings to refuse cookies if you wish. Google also publishes a browser add-on that opts you out of Google Analytics on every site you visit:
Hosting
This is a static website served through Cloudflare. Like any web server, Cloudflare's network sees the ordinary details of each request, such as your IP address and browser, in order to deliver the pages and protect the site from abuse. The gardens do not use those details to identify you.
Third-party links
Our website contains links to other websites, such as the dining venues at Pecan Lake, the Arizona Game and Fish Department and Google Maps. We are not responsible for the privacy practices or content of those websites.
Your rights
Depending on your location and applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Withdraw consent for communications
Exercising your rights
To exercise any of the rights above, contact us using the details at the end of this page, or through the contact form.
Changes to this policy
We may update this privacy policy periodically. Any changes will be posted on this page with an updated effective date.
Contact information
- Pecan Lake Gardens
- Website: https://www.pecanlakegardens.org
- Email: info@pecanlakegardens.org
- Address: 25002 S 206th St, Queen Creek, AZ 85142